Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

by Anuar, Jazira, Mohd Radzi, Salleh
Published 2017

Hotel internet marketing channels and purchase decision / Amirul Muidz Amrahi and Salleh Mohd Radzi

by Amrahi, Amirul Muidz, Mohd Radzi, Salleh
Published 2014

A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

by Anuar, Jazira, Sumarjan, Norzuwana, Mohd Radzi, Salleh
Published 2013

Institutional Sustainability of Malaysian Homestays: Government Perspective

by Bojei, Jamil, Awang, Khairil Wahidin, Mohd Radzi, Salleh
Published 2017

Institutional sustainability of Malaysian homestays : government perspective / Ann Selvaranee Balasingam…[et al.]

by BojeI, Jamil, Awang, Khairil Wahidin, Mohd Radzi, Salleh
Published 2017

Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah

by Othman, Zulhan, Mohd Radzi, Salleh, Mohd Hanafiah, Mohd Hafiz
Published 2014

Strategy and structure of the hotel industry in Malaysia / Salleh Mohd Radzi ... [et al.]

by Mohd Radzi, Salleh, Amran, Mohamed, Aziz, Abdul Razak, Supardi, Azlan
Published 2007

Adaptive reuse of historical buildings and local residents’ actual visitation / Adlin Baizura Ariffin…[et al.]

by Mohd Zahari, Mohd Salehuddin, Mohd Radzi, Salleh, Kutut, Mohd Zain
Published 2017

An empirical investigation into the influences of psychological empowerment and overall job satisfaction on employee loyalty: the case of Malaysian front office receptionists / Moh...

by Abd Patah, Mohd Onn Rashdi, Zain, Razlan Adli, Abdullah, Dahlan, Mohd Radzi, Salleh
Published 2009

Hotel website dimension: Analyzing customers’ preferences / Azdel Abdul Aziz... [et al.]

by Abdul Aziz, Azdel, Mohd Radzi, Salleh, Mohd Zahari, Mohd Salehuddin, Ahmad, Noor Azmi
Published 2011

Quality of work life of librarians in government academic libraries in the Klang Valley

by Abdul aziz, Rafidah, Mohd Nadzar, Fuziah, Husaini, Haslinda, Maarof, Asmah, Mohd Radzi, Salleh, Ismail, Izhairi
Published 2011

Factors influencing patrons’ tipping practice at 5-star hotels in Kuala Lumpur, Malaysia / Mohammad Hafizi Md Rus...[et al.]

by Md Rus, Mohammad Hafizi, Zain, Razlan Adli, Abdul Patah, Mohd Onn Rashdi, Zainal Abidin, Izhar Hafifi, Mohd Radzi, Salleh
Published 2017