The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry

The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry

This paper examines the relationship between corporate social responsibility (CSR) and corporate performance. Using a two-stage approach, we first evaluate the efficiency and metafrontier framework of companies in the US telecommunications industry. In the second stage, we run ordinary least squares...

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Main Authors: Qian, Long Kweh, Wen-Min, Lu, Noor Azlinna, Azizan, Wei, Kang Wang
Format: Article
Published: John Wiley & Sons, Ltd. 2014
Subjects:
T Technology (General)
Online Access:http://umpir.ump.edu.my/id/eprint/8258/
http://umpir.ump.edu.my/id/eprint/8258/
http://umpir.ump.edu.my/id/eprint/8258/
id ump-8258
recordtype eprints
spelling ump-82582018-05-02T06:14:19Z http://umpir.ump.edu.my/id/eprint/8258/ The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry Qian, Long Kweh Wen-Min, Lu Noor Azlinna, Azizan Wei, Kang Wang T Technology (General) This paper examines the relationship between corporate social responsibility (CSR) and corporate performance. Using a two-stage approach, we first evaluate the efficiency and metafrontier framework of companies in the US telecommunications industry. In the second stage, we run ordinary least squares regression analysis to examine the relationship between CSR and corporate performance. Our first-stage findings show that the sample companies should first improve their scale inefficiencies rather than the inefficiencies in management practices. Through analysis on metatechnology ratios, we provide an insight on the potential improvement in performance caused by changes in the production environment. Our second-stage analysis shows that the social aspects of CSR have positive impacts on corporate performance. Overall, this study contributes to increased understanding of the social aspects of CSR and the performance of US telecommunications companies. John Wiley & Sons, Ltd. 2014 Article PeerReviewed Qian, Long Kweh and Wen-Min, Lu and Noor Azlinna, Azizan and Wei, Kang Wang (2014) The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry. Knowledge and Process Management, 21 (3). pp. 151-158. ISSN 1099-1441 http://dx.doi.org/10.1002/kpm.1448 DOI: 10.1002/kpm.1448
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
topic T Technology (General)
spellingShingle T Technology (General)
Qian, Long Kweh
Wen-Min, Lu
Noor Azlinna, Azizan
Wei, Kang Wang
The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
description This paper examines the relationship between corporate social responsibility (CSR) and corporate performance. Using a two-stage approach, we first evaluate the efficiency and metafrontier framework of companies in the US telecommunications industry. In the second stage, we run ordinary least squares regression analysis to examine the relationship between CSR and corporate performance. Our first-stage findings show that the sample companies should first improve their scale inefficiencies rather than the inefficiencies in management practices. Through analysis on metatechnology ratios, we provide an insight on the potential improvement in performance caused by changes in the production environment. Our second-stage analysis shows that the social aspects of CSR have positive impacts on corporate performance. Overall, this study contributes to increased understanding of the social aspects of CSR and the performance of US telecommunications companies.
format Article
author Qian, Long Kweh
Wen-Min, Lu
Noor Azlinna, Azizan
Wei, Kang Wang
author_facet Qian, Long Kweh
Wen-Min, Lu
Noor Azlinna, Azizan
Wei, Kang Wang
author_sort Qian, Long Kweh
title The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
title_short The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
title_full The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
title_fullStr The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
title_full_unstemmed The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry
title_sort s in corporate social responsibility and performance of the us telecommunications industry
publisher John Wiley & Sons, Ltd.
publishDate 2014
url http://umpir.ump.edu.my/id/eprint/8258/
http://umpir.ump.edu.my/id/eprint/8258/
http://umpir.ump.edu.my/id/eprint/8258/
first_indexed 2023-09-18T22:05:38Z
last_indexed 2023-09-18T22:05:38Z
_version_ 1777414688831700992

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