The failure factors of implementing tqm at construction organization at Kuantan

Total quality management (TQM) is a systematic and comprehensive approach in organizational management. The aim of TQM is to improve the current quality of products and services in organization production. Successful implementing TQM can improve a company profitability and also can achieve customer...

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Main Author: Mohd Nordin, Zainol
Format: Undergraduates Project Papers
Language:English
English
English
Published: 2016
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/15999/
http://umpir.ump.edu.my/id/eprint/15999/
http://umpir.ump.edu.my/id/eprint/15999/1/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Table%20of%20content-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
http://umpir.ump.edu.my/id/eprint/15999/2/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Abstract-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
http://umpir.ump.edu.my/id/eprint/15999/13/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Chapter%201-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
id ump-15999
recordtype eprints
spelling ump-159992017-01-05T06:59:46Z http://umpir.ump.edu.my/id/eprint/15999/ The failure factors of implementing tqm at construction organization at Kuantan Mohd Nordin, Zainol HD28 Management. Industrial Management HD61 Risk Management Total quality management (TQM) is a systematic and comprehensive approach in organizational management. The aim of TQM is to improve the current quality of products and services in organization production. Successful implementing TQM can improve a company profitability and also can achieve customer satisfaction. TQM always famous at manufacturing industries and not more familiar in construction organization. Implemented TQM in construction organizations are not necessarily successful on the whole activities. This may be caused by poor management in the implementation of these activities. This research was identified the factors that contribute to failure. For this study quantitative research has been use to collect the data. There are 77 respondents from Construction organization G6 and G7 are involve in this research. This research aim to identify the failure factor and effect the organization performance. SPSS as a tool that use to analyse the data from respondents answered. From the result, Poor management in communication is a main failure factor in implementing TQM. Besides that, all the failure factors was effected the construction organization performance in term of scope, cost and time. 2016-12 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/15999/1/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Table%20of%20content-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/15999/2/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Abstract-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/15999/13/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Chapter%201-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf Mohd Nordin, Zainol (2016) The failure factors of implementing tqm at construction organization at Kuantan. Faculty of Industrial Management, Universiti Malaysia Pahang. http://iportal.ump.edu.my/lib/item?id=chamo:98328&theme=UMP2
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
English
English
topic HD28 Management. Industrial Management
HD61 Risk Management
spellingShingle HD28 Management. Industrial Management
HD61 Risk Management
Mohd Nordin, Zainol
The failure factors of implementing tqm at construction organization at Kuantan
description Total quality management (TQM) is a systematic and comprehensive approach in organizational management. The aim of TQM is to improve the current quality of products and services in organization production. Successful implementing TQM can improve a company profitability and also can achieve customer satisfaction. TQM always famous at manufacturing industries and not more familiar in construction organization. Implemented TQM in construction organizations are not necessarily successful on the whole activities. This may be caused by poor management in the implementation of these activities. This research was identified the factors that contribute to failure. For this study quantitative research has been use to collect the data. There are 77 respondents from Construction organization G6 and G7 are involve in this research. This research aim to identify the failure factor and effect the organization performance. SPSS as a tool that use to analyse the data from respondents answered. From the result, Poor management in communication is a main failure factor in implementing TQM. Besides that, all the failure factors was effected the construction organization performance in term of scope, cost and time.
format Undergraduates Project Papers
author Mohd Nordin, Zainol
author_facet Mohd Nordin, Zainol
author_sort Mohd Nordin, Zainol
title The failure factors of implementing tqm at construction organization at Kuantan
title_short The failure factors of implementing tqm at construction organization at Kuantan
title_full The failure factors of implementing tqm at construction organization at Kuantan
title_fullStr The failure factors of implementing tqm at construction organization at Kuantan
title_full_unstemmed The failure factors of implementing tqm at construction organization at Kuantan
title_sort failure factors of implementing tqm at construction organization at kuantan
publishDate 2016
url http://umpir.ump.edu.my/id/eprint/15999/
http://umpir.ump.edu.my/id/eprint/15999/
http://umpir.ump.edu.my/id/eprint/15999/1/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Table%20of%20content-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
http://umpir.ump.edu.my/id/eprint/15999/2/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Abstract-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
http://umpir.ump.edu.my/id/eprint/15999/13/The%20failure%20factors%20of%20implementing%20tqm%20at%20construction%20organization%20at%20Kuantan%20-%20Chapter%201-%20FIM-Mohd%20Nordin%20Zainol-CD%2010328.pdf
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last_indexed 2023-09-18T22:21:17Z
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