APA (7th ed.) Citation

Kuang, C. H., David, M. K., & Lau, S. K. (2013). Politeness of front counter staff of Malaysian Private Hospitals. Penerbit UKM.

Chicago Style (17th ed.) Citation

Kuang, Ching Hei, Maya Khemlani David, and Su Kia Lau. Politeness of Front Counter Staff of Malaysian Private Hospitals. Penerbit UKM, 2013.

MLA (8th ed.) Citation

Kuang, Ching Hei, et al. Politeness of Front Counter Staff of Malaysian Private Hospitals. Penerbit UKM, 2013.