The impact of service quality towards customer loyalty at Macy Home Furnishings / Nurkhairiyah Suhairi

These days all organizations are realizing the importance of service quality. This research is about the impact of service quality towards the customer loyalty at Macy Home Furnishing. One of challenges that face by Macy Home Furnishing is how they manage service quality which is important towards t...

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Bibliographic Details
Main Author: Suhairi, Nurkhairiyah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2014
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/26309/
http://ir.uitm.edu.my/id/eprint/26309/1/PPb_NURKHAIRIYAH%20SUHAIRI%20BM%20M%2014_5.pdf