Improving Telekom Malaysia’s customer satisfaction through their staff and business partner / Munawarah M. Sarkawi

This study is conducted as a partial fulfillment of the coursework of Project Paper (IBM 662). Title of the study is “Improving Telekom Malaysia’s Customer Satisfaction Through Their Staff and Business Partner”. The main objective of the study is to identify the commitment of Telekom Malaysia in ord...

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Bibliographic Details
Main Author: M. Sarkawi, Munawarah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2010
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25711/
http://ir.uitm.edu.my/id/eprint/25711/1/PPb_MUNAWARAH%20M.%20SARKAWI%20BM%20M%2010_5.pdf