Factors influence customer satisfaction at Pejabat Tenaga Kerja Seremban based on service quality dimension / Muhammad Ferdaus Zulkafli and Nurhana Aini Md Nasir
Customer satisfaction is one term that is very important for the organizations that provide services. It is because, when their customers satisfy with the service, it will help the company to achieve their goals and the level of satisfaction must maintain to help the organization maintain their repu...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management, Universiti Teknologi MARA
2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/25622/ http://ir.uitm.edu.my/id/eprint/25622/1/PPb_MUHAMMAD%20FERDAUS%20ZULKAFLI%20BM%20M%2013_5.pdf |