Streamyx complain by customers: a case study of Telekom Malaysia Berhad / Mohd Syafiq Ishak
The purpose of this study to determine the problem that have been faced by customers when using streamyx and action taken by TM to overcome complains and to suggest the alternative way to overcome such complaint that reported by customers. The number of TM customers in 2009 all around Malaysia is 1,...
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Format: | Student Project |
Language: | English |
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Faculty of Business and Management
2010
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Online Access: | http://ir.uitm.edu.my/id/eprint/25521/ http://ir.uitm.edu.my/id/eprint/25521/1/PPb_MOHD%20SYAFIQ%20ISHAK%20BM%20M%2010_5.pdf |