Customer loyalty towards Terengganu Equestrian Resort / Mohd Azraf Zakaria
Customer loyalty is one factor the successful of the organization to achieve competitive advantages in the business. There are five types of factors that contributed customer loyalty which are facilities, location, services offering, physical environment and employees. High motivation among employee...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/25373/ http://ir.uitm.edu.my/id/eprint/25373/1/PPb_MOHD%20AZRAF%20%20ZAKARIA%20BM%20M%2011_5.pdf |