Factors contributing to customer satisfaction toward claim services in Anika Insurance Brokers Sdn Bhd / Mohd Amri Yusof Lateb
The research entitled “Factors Contributing to Customer Satisfaction toward Claim Services in Anika Insurance Brokers Sdn Bhd” is conducted with four objectives mainly which the first objective is to measure the level of customer satisfaction towards claim services provided by Anika Insurance Broker...
Main Author: | Yusof Lateb, Mohd Amri |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Business and Management
2011
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/25331/ http://ir.uitm.edu.my/id/eprint/25331/1/PPb_MOHD%20AMRI%20YUSOF%20LATEB%20BM%20M%2011_5.pdf |
Similar Items
-
The role of Anika in managing their operation as insurance broker in Malaysia / Azaziah Romli
by: Romli, Azaziah
Published: (2010) -
Claims handling procedures: a case study of Marsh Insurance Brokers Sdn Bhd / Haynee Mohamad
by: Mohamad, Haynee
Published: (2010) -
Customer preferences in selecting insurance company through insurance brokers (Eastgate Insurance Brokers Sdn.Bhd) / Fadzillah Elliani Md Azam
by: Md Azam, Fadzillah Elliani
Published: (2010) -
Balance scorecard for the organization: YPM Insurance Broker Sdn Bhd
by: Zainudin, Dolhadi
Published: (2009) -
Level of employers awareness towards the importance of employee benefits among Anika Insurance Brokers clients / Nur Zafira Kamardin
by: Kamardin, Nur Zafira
Published: (2011)