Factors contributing to customer satisfaction toward claim services in Anika Insurance Brokers Sdn Bhd / Mohd Amri Yusof Lateb

The research entitled “Factors Contributing to Customer Satisfaction toward Claim Services in Anika Insurance Brokers Sdn Bhd” is conducted with four objectives mainly which the first objective is to measure the level of customer satisfaction towards claim services provided by Anika Insurance Broker...

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Bibliographic Details
Main Author: Yusof Lateb, Mohd Amri
Format: Student Project
Language:English
Published: Faculty of Business and Management 2011
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25331/
http://ir.uitm.edu.my/id/eprint/25331/1/PPb_MOHD%20AMRI%20YUSOF%20LATEB%20BM%20M%2011_5.pdf