Case study: customers satisfaction towards Mercedes-Benz’s after sales & services / Fazli Shah Simpon
Customer satisfaction towards the level of service in product and service base business had been taking into deeper understanding in the recent years to improve the company’s performance and to understand the critical areas in consumer’s minds towards which factors contributes to a good service. Thi...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2010
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| Online Access: | http://ir.uitm.edu.my/id/eprint/24940/ http://ir.uitm.edu.my/id/eprint/24940/1/PPb_FAZLI%20SHAH%20SIMPON%20M%20BM%2010_5.pdf |