A study on the factors that involved in improving quality of services in Jabatan Tenaga Kerja Batu Pahat / Fairuz Izzati Othman

The study is focuses on the quality of service culture in Jabatan Tenaga Kerja Batu Pahat. There have three objective of this research study. Firstly is to measure the relationship of quality of services in term of technology, management commitment, and trained staff in JTKBP. Secondly is to identif...

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Bibliographic Details
Main Author: Othman, Fairuz Izzati
Format: Student Project
Language:English
Published: Faculty of Business and Management 2010
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/24277/
http://ir.uitm.edu.my/id/eprint/24277/1/PPb_FAIRUZ%20IZZATI%20OTHMAN%20BM%20T_5.pdf