Service quality offered by Pos Malaysia, Kuala Lumpur in fulfilling customer satisfaction / Norazilah Ramli
This study is about Service Quality Provided by Pos Malaysia in Fulfilling Customer Satisfaction. Service quality is very important in order to produce the best and high quality in product or services in fulfilling customer's needs and wants. Customers are most preferred by the quality rather t...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2006
|
| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/22368/ http://ir.uitm.edu.my/id/eprint/22368/1/PPb_NORAZILAH%20RAMLI%20M%20BM%2006_5.pdf |