Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia

The customer satisfaction and perception towards the service provided at TNB were studied at Tenaga Nasional Berhad main office Tampin. The study is important to see the level of customer satisfaction and the customer perception towards services provided at TNB Tampin. The data were gained through t...

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Bibliographic Details
Main Author: Ambia, Norafidah
Format: Student Project
Language:English
Published: Faculty of Business and Manangement 2001
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/22362/
http://ir.uitm.edu.my/id/eprint/22362/1/PPb_NORAFIDAH%20AMBIA%20M%20BM%2001_5.pdf