Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat
Little is known about how customer satisfaction was formed among users of logistics service in collectivist society particularly in Malaysia. Numbers of a study conducted in western countries which identified the elements contributing to satisfaction, the difference of cultural background between in...
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| Format: | Book Section |
| Language: | English |
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Institute of Graduate Studies, UiTM
2018
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| Online Access: | http://ir.uitm.edu.my/id/eprint/22030/ http://ir.uitm.edu.my/id/eprint/22030/1/ABS_ABDUL%20KHABIR%20RAHMAT%20TDRA%20VOL%2014%20IGS%2018.pdf |