Reengineering carter instrument for islamic non profit organization / Erlane K Ghani and Jamaliah Said
This study examines the service quality performance measurement tools introduced in the previous literature. This study, subsequently propose a new performance measurement tool engineered from the best performance measurement tool that fit into the Islamic perspective within the non-profit organisat...
| Main Authors: | , |
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| Format: | Research Reports |
| Language: | English |
| Published: |
Research Management Institute (RMI)
2012
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/21744/ http://ir.uitm.edu.my/id/eprint/21744/1/LP_ERLANE%20K%20GHANI%20RMI%2012_5.pdf |