The impact of service quality dimension towards customer satisfaction at Melaka International Trade Centre / Nur Fitra Azira Yusop

The purpose of the study is to identify the relationship between customer satisfaction and service quality dimension at event organizing by MITC. A survey were conducted amongst the customers who make a reservation at Buffet Ramadhan MITC. In this study, there are four (4) factors were adopted which...

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Bibliographic Details
Main Author: Yusop, Nur Fitra Azira
Format: Student Project
Language:English
Published: Faculty of Business and Management 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/21658/
http://ir.uitm.edu.my/id/eprint/21658/1/PPb_NUR%20FITRA%20AZIRA%20YUSOP%20M%20BM%2018_5.pdf