Customer satisfaction toward Sahabat EON program / Mohd Redza Nizam Radzuan

Customer satisfaction toward Sahabat EON program / Mohd Redza Nizam Radzuan

The purpose of this research is to study the customer's satisfaction towards Sahabat EON Program (SEP) provided by Edaran Otomobil Nasional Berhad (EON) in Glenmarie, Shah Alam Selangor and the relationship between customer service, service quality, and image with the customer satisfaction. Mor...

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Bibliographic Details
Main Author: Radzuan, Mohd Redza Nizam
Format: Student Project
Language:English
Published: Faculty of Business and Management 2008
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Online Access:http://ir.uitm.edu.my/id/eprint/21483/
http://ir.uitm.edu.my/id/eprint/21483/1/PPb_MOHD%20REDZA%20NIZAM%20RADZUAN%20M%20BM%2008_5.pdf

Internet

http://ir.uitm.edu.my/id/eprint/21483/
http://ir.uitm.edu.my/id/eprint/21483/1/PPb_MOHD%20REDZA%20NIZAM%20RADZUAN%20M%20BM%2008_5.pdf

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