A study on relationship between service quality and customer satisfaction towards Stadium Hang Jebat Melaka in 2007 / Noor Azfar Akmal Bahara
The cost of getting new customers is much higher than the cost of maintaining the existing customers. Therefore, it is important for the company to foster customer satisfaction in order to create customer loyalty. This research is about a study on relationship between service quality and customer sa...
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2007
|
| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/21059/ http://ir.uitm.edu.my/id/eprint/21059/1/PPb_NOOR%20AZFAR%20AKMAL%20BAHARA%20M%20BM%2007_5.pdf |