Modelling factors influencing brand experience and its consequences on Malaysia’s national automotive brands / Wan Nadiah Mohd Nadzri
Automotive players that neglects post purchase have suffered poor sales as consumers no longer tolerate with mediocre services. Not only automotive players produced low quality car but also bad operational facilities when servicing their car. Resulting in low brand experience and consumers are left...
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Format: | Book Section |
Language: | English |
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Institute of Graduate Studies, UiTM
2017
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Online Access: | http://ir.uitm.edu.my/id/eprint/19940/ http://ir.uitm.edu.my/id/eprint/19940/1/ABS_WAN%20NADIAH%20MOHD%20NADZRI%20TDRA%20VOL%2012%20IGS%2017.pdf |