The impact of service quality on customers satisfaction to Melaka Sentral Sdn Bhd (MSSB) / Muhammad Azman Ibrahim
The purpose of this research is to know the impact of service quality on customer satisfaction to Melaka Sentral Sdn Bhd (MSSB). Melaka Sentral Sdn Bhd (MSSB) not only provide the public transportation but other facilities such as fast food restaurant, ATM machine, toilet, prayers room, retail shop...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2008
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| Online Access: | http://ir.uitm.edu.my/id/eprint/19213/ http://ir.uitm.edu.my/id/eprint/19213/1/PPb_MUHAMMAD%20AZMAN%20IBRAHIM%20BM%2008_5.pdf |