The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek
There are a lot of previous researches focusing to the customer satisfaction topic. In this research, the main objective is to determine the level of customer satisfaction; however, this research will be focusing customer satisfaction in internal customer perspectives. Using the three of services el...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2009
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| Online Access: | http://ir.uitm.edu.my/id/eprint/19043/ http://ir.uitm.edu.my/id/eprint/19043/1/PPb_HAQIMI%20MALEK%20BM%2009_5.pdf |