Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir
The purpose of this research is to study the customer's satisfaction towards the services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka and the relationship between counter service, service quality, and physical facilities with customer's satisfaction. Moreover, this study wi...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2006
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| Online Access: | http://ir.uitm.edu.my/id/eprint/18961/ http://ir.uitm.edu.my/id/eprint/18961/1/PPb_AHMAD%20BAHTIAR%20MOHD%20BASHIR%20BM%2006_5.pdf |