Meeting global industry service quality: Specialised Network Services (SNS) approach & methodlogy / Ruhayu Kartini Mamat
In this research, the service quality of Specialised Network Services (SNS) is examined. In this study, it examines the service quality dimensions affect sales for every service. From here, the strong and weak factors of Specialised Network Services can be identified. Exploratory research is used in...
Format: | Student Project |
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Published: |
Faculty of Business and Management
2007
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Online Access: | http://ir.uitm.edu.my/id/eprint/18013/ |