Meeting global industry service quality: Specialised Network Services (SNS) approach & methodlogy / Ruhayu Kartini Mamat

In this research, the service quality of Specialised Network Services (SNS) is examined. In this study, it examines the service quality dimensions affect sales for every service. From here, the strong and weak factors of Specialised Network Services can be identified. Exploratory research is used in...

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Bibliographic Details
Format: Student Project
Published: Faculty of Business and Management 2007
Online Access:http://ir.uitm.edu.my/id/eprint/18013/