Customer satisfaction at counter service in Maybank Tmn Universiti SSC / Nur Rawaida Karni
This study was conducted to identify the factors that will lead to customer satisfaction in Maybank Tmn. Universiti (MTU). In the current scenario of banking industry, the question arises whether the customers are satisfied or otherwise and what are the elements that may lead to the satisfaction or...
| Format: | Student Project |
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| Published: |
Faculty of Business and Management
2007
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| Online Access: | http://ir.uitm.edu.my/id/eprint/17988/ |