Customer satisfaction on MangkukTingkat.com service delivery / Fatanah Ibrahim
This study surveyed on the customer satisfaction toward MangkukTingkat.com service delivery. The researcher analyzed 291 samples from MangkukTingkat.com’s customer in order to examine the influence of service delivery towards customer satisfaction, customer satisfaction on the behavioural intention...
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| Format: | Thesis |
| Language: | English |
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2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/16678/ http://ir.uitm.edu.my/id/eprint/16678/2/TM_FATANAH%20IBRAHIM%20HM%2013_5.pdf |