Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]
Theory building efforts in total quality management have begun in earnest. However, there is now such a diversity of things done under the name of total quality management that it has become unclear whether TQM still has an identifiable conceptual core. The study addresses several questions, includi...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University Publication Centre (UPENA)
2007
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/16183/ http://ir.uitm.edu.my/id/eprint/16183/1/AJ_JULIAN%20PAUL%20SIDIN%20MJQ%2007.pdf |