Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]
Theory building efforts in total quality management have begun in earnest. However, there is now such a diversity of things done under the name of total quality management that it has become unclear whether TQM still has an identifiable conceptual core. The study addresses several questions, includi...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
University Publication Centre (UPENA)
2007
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Online Access: | http://ir.uitm.edu.my/id/eprint/16183/ http://ir.uitm.edu.my/id/eprint/16183/1/AJ_JULIAN%20PAUL%20SIDIN%20MJQ%2007.pdf |