Patient Satisfaction, Doctor Effort and Interview Location: Evidence from Paraguay
To examine the relationship between patient satisfaction and doctor performance, the authors observed 2,271 interactions between 292 doctors and their patients in 98 clinics and hospitals in Paraguay and conducted an exit-survey with the same patients as they left the clinic. For a subsample of 64 f...
Main Authors: | , |
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Format: | Policy Research Working Paper |
Language: | English en_US |
Published: |
World Bank, Washington, DC
2012
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Subjects: | |
Online Access: | http://documents.worldbank.org/curated/en/2006/12/7249164/patient-satisfaction-doctor-effort-interview-location-evidence-paraguay http://hdl.handle.net/10986/8841 |