Patient Satisfaction, Doctor Effort and Interview Location: Evidence from Paraguay

To examine the relationship between patient satisfaction and doctor performance, the authors observed 2,271 interactions between 292 doctors and their patients in 98 clinics and hospitals in Paraguay and conducted an exit-survey with the same patients as they left the clinic. For a subsample of 64 f...

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Bibliographic Details
Main Authors: Das, Jishnu, Sohnesen, Thomas Pave
Format: Policy Research Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2006/12/7249164/patient-satisfaction-doctor-effort-interview-location-evidence-paraguay
http://hdl.handle.net/10986/8841