Insights into Grievance Mechanisms : Findings from a Survey of Grievance Focal Points in Project Implementation Units

Insights into Grievance Mechanisms : Findings from a Survey of Grievance Focal Points in Project Implementation Units

In April and May 2020, a first-of-a-kind survey was conducted by the World Bank with project implementation unit (PIU) focal points responsible for the operation of grievance mechanisms (GMs) in World Bank-financed projects across the world. The aim of the survey was to better understand challenges...

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Bibliographic Details
Main Author: World Bank
Format: Working Paper
Language:en_US
Published: Washington, DC : World Bank 2022
Subjects:
GRIEVANCE MECHANISM
GRIEVANCE REDRESS MECHANISM
GRIEVANCE MECHANISM DESIGN
FINANCIAL RESOURCES
HUMAN RESOURCES
ACTIVITIES COORDINATION
UPTAKE CHANNELS
NEW TECHNOLOGIES
PROJECT-LEVEL
COUNTRY-WIDE
LOCAL
RETALIATION
OPERATIONS
INCLUSIVE GRIEVANCE MECHANISM
RESOLUTION
IMPROVEMENT
Online Access:http://hdl.handle.net/10986/37637

Internet

http://hdl.handle.net/10986/37637

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