Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar
Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible improvements in people’s lives. The advent an...
Main Authors: | Rakotomalala, Olivia, Peixoto, Tiago, Kumagai, Saki |
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Format: | Brief |
Language: | English |
Published: |
World Bank, Washington, DC
2020
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Subjects: | |
Online Access: | http://documents.worldbank.org/curated/en/814101594332309340/Chatbots-for-Third-Party-Monitoring-CivicTech-Pilot-in-Madagascar http://hdl.handle.net/10986/34076 |
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