Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar

Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar

Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible improvements in people’s lives. The advent an...

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Bibliographic Details
Main Authors: Rakotomalala, Olivia, Peixoto, Tiago, Kumagai, Saki
Format: Brief
Language:English
Published: World Bank, Washington, DC 2020
Subjects:
SERVICE DELIVERY
CIVIC ENGAGEMENT
DIGITAL TECHNOLOGY
ACCESS TO MOBILE
CIVIL SOCIETY
GOVERNANCE
PUBLIC SECTOR REFORM
ACCOUNTABILITY
Online Access:http://documents.worldbank.org/curated/en/814101594332309340/Chatbots-for-Third-Party-Monitoring-CivicTech-Pilot-in-Madagascar
http://hdl.handle.net/10986/34076

Internet

http://documents.worldbank.org/curated/en/814101594332309340/Chatbots-for-Third-Party-Monitoring-CivicTech-Pilot-in-Madagascar
http://hdl.handle.net/10986/34076

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