Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment

Many households in developing countries lack formal financial histories, making it difficult for firms to extend credit, and for potential borrowers to receive it. However, many of these households have mobile phones, which generate rich data about...

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Bibliographic Details
Main Authors: Bjorkegren, Daniel, Grissen, Darrell
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2019
Subjects:
Online Access:http://documents.worldbank.org/curated/en/811881575657172759/Behavior-Revealed-in-Mobile-Phone-Usage-Predicts-Credit-Repayment
http://hdl.handle.net/10986/33018
id okr-10986-33018
recordtype oai_dc
spelling okr-10986-330182022-09-20T00:13:28Z Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment Bjorkegren, Daniel Grissen, Darrell CREDIT SCORING MACHINE LEARNING DIGITAL CREDIT MOBILE PHONE FINANCIAL INCLUSION Many households in developing countries lack formal financial histories, making it difficult for firms to extend credit, and for potential borrowers to receive it. However, many of these households have mobile phones, which generate rich data about behavior. This article shows that behavioral signatures in mobile phone data predict default, using call records matched to repayment outcomes for credit extended by a South American telecom. On a sample of individuals with (thin) financial histories, our method actually outperforms models using credit bureau information, both within time and when tested on a different time period. But our method also attains similar performance on those without financial histories, who cannot be scored using traditional methods. Individuals in the highest quintile of risk by our measure are 2.8 times more likely to default than those in the lowest quintile. The method forms the basis for new forms of credit that reach the unbanked. 2019-12-13T21:25:08Z 2019-12-13T21:25:08Z 2019-12 Working Paper http://documents.worldbank.org/curated/en/811881575657172759/Behavior-Revealed-in-Mobile-Phone-Usage-Predicts-Credit-Repayment http://hdl.handle.net/10986/33018 English Policy Research Working Paper;No. 9074 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic CREDIT SCORING
MACHINE LEARNING
DIGITAL CREDIT
MOBILE PHONE
FINANCIAL INCLUSION
spellingShingle CREDIT SCORING
MACHINE LEARNING
DIGITAL CREDIT
MOBILE PHONE
FINANCIAL INCLUSION
Bjorkegren, Daniel
Grissen, Darrell
Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
relation Policy Research Working Paper;No. 9074
description Many households in developing countries lack formal financial histories, making it difficult for firms to extend credit, and for potential borrowers to receive it. However, many of these households have mobile phones, which generate rich data about behavior. This article shows that behavioral signatures in mobile phone data predict default, using call records matched to repayment outcomes for credit extended by a South American telecom. On a sample of individuals with (thin) financial histories, our method actually outperforms models using credit bureau information, both within time and when tested on a different time period. But our method also attains similar performance on those without financial histories, who cannot be scored using traditional methods. Individuals in the highest quintile of risk by our measure are 2.8 times more likely to default than those in the lowest quintile. The method forms the basis for new forms of credit that reach the unbanked.
format Working Paper
author Bjorkegren, Daniel
Grissen, Darrell
author_facet Bjorkegren, Daniel
Grissen, Darrell
author_sort Bjorkegren, Daniel
title Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
title_short Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
title_full Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
title_fullStr Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
title_full_unstemmed Behavior Revealed in Mobile Phone Usage Predicts Credit Repayment
title_sort behavior revealed in mobile phone usage predicts credit repayment
publisher World Bank, Washington, DC
publishDate 2019
url http://documents.worldbank.org/curated/en/811881575657172759/Behavior-Revealed-in-Mobile-Phone-Usage-Predicts-Credit-Repayment
http://hdl.handle.net/10986/33018
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