Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions
Bureaucratic complexity in citizen-government interactions can be an obstacle to accessing basic services and exercising civil rights. This paper presents a new methodology to collect contributor-based data on the regulatory framework and...
Main Authors: | Perotti, Valeria, Kayumova, Marina, Mazoni Silva Martins, Natalia |
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Format: | Working Paper |
Language: | English |
Published: |
World Bank, Washington, DC
2018
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Subjects: | |
Online Access: | http://documents.worldbank.org/curated/en/470591539194008898/Living-Life-Assessing-Bureaucratic-Complexity-in-Citizen-Government-Interactions http://hdl.handle.net/10986/30578 |
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