Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions

Living Life : Assessing Bureaucratic Complexity in Citizen-Government Interactions

Bureaucratic complexity in citizen-government interactions can be an obstacle to accessing basic services and exercising civil rights. This paper presents a new methodology to collect contributor-based data on the regulatory framework and...

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Bibliographic Details
Main Authors: Perotti, Valeria, Kayumova, Marina, Mazoni Silva Martins, Natalia
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2018
Subjects:
BUREAUCRACY
GOVERNMENT
CITIZEN ENGAGEMENT
CIVIC PARTICIPATION
ADMINISTRATIVE REFORM
CIVIL REGISTRATION
IDENTIFICATION
VOTING
PAYING TAXES
PUBLIC HEALTH
PUBLIC UTILITIES
EDUCATION
Online Access:http://documents.worldbank.org/curated/en/470591539194008898/Living-Life-Assessing-Bureaucratic-Complexity-in-Citizen-Government-Interactions
http://hdl.handle.net/10986/30578

Internet

http://documents.worldbank.org/curated/en/470591539194008898/Living-Life-Assessing-Bureaucratic-Complexity-in-Citizen-Government-Interactions
http://hdl.handle.net/10986/30578

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