Measuring the Effectiveness of Service Delivery : Delivery of Government Provided Goods and Services in India

Measuring the Effectiveness of Service Delivery : Delivery of Government Provided Goods and Services in India

This paper uses new survey data to measure the government's capacity to deliver goods and services in a manner that includes: high coverage of the population; equal access; and high quality of service delivery. The paper finds variation in the...

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Bibliographic Details
Main Authors: Demirguc-Kunt, Asli, Klapper, Leora, Prasad, Neeraj
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
GENDER
SERVICE DELIVERY
PUBLIC SERVICES
PUBLIC GOODS
STATE CAPACITY
POVERTY
INEQUALITY
UNEQUAL ACCESS
ACCESS TO SERVICES
Online Access:http://documents.worldbank.org/curated/en/785091506521681988/Measuring-the-effectiveness-of-service-delivery-delivery-of-government-provided-goods-and-services-in-India
http://hdl.handle.net/10986/28452

Internet

http://documents.worldbank.org/curated/en/785091506521681988/Measuring-the-effectiveness-of-service-delivery-delivery-of-government-provided-goods-and-services-in-India
http://hdl.handle.net/10986/28452

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