Public Service Delivery in the Era of Digital Governance : Case Studies from Indonesia

In an era of digital governance, information technology, internet, mobile devices, and social media have transformed the organization, management, and delivery of public services. Developing country governments around the world are gradually replac...

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Bibliographic Details
Main Author:	Karippacheril, Tina George
Format:	Brief
Language:	English en_US
Published:	World Bank, Washington, DC 2016
Subjects:	PROCUREMENTS REVENUE ADMINISTRATION COMMUNITY DRIVEN DEVELOPMENT REVOLUTION CORRUPT PUBLIC PROCUREMENT FINANCING FINANCIAL MANAGEMENT FREEDOM OF INFORMATION LAW LAWS PUBLIC SECTOR LACK OF CLARITY MISAPPROPRIATION GOVERNMENT CITIZEN VOICE GOVERNMENT OFFICIALS LOCAL GOVERNMENTS FINANCIAL RESOURCES INFORMATION SERVICES NATIONAL DEVELOPMENT LOCAL GOVERNANCE BUDGET TRANSPARENCY MINISTER RISK OF CORRUPTION CORRUPTION NATIONAL LEVEL DISCLOSURE CIVIL SOCIETY ORGANIZATIONS COMMUNITY PARTICIPATION GOVERNMENT LEVEL INSTITUTIONS PUBLIC POLICY STATES COMMUNITY DEVELOPMENT PUBLIC INFORMATION COLLUSION EXECUTION GOVERNMENT INSTITUTIONS PERFORMANCE INDICATORS LOCAL LEVELS EXTORTION CONTRACTS AUTHORITARIAN RULE CITIZEN PARTICIPATION CIVIL SOCIETY DEMOCRACY INITIATIVE CITIZEN MINISTRIES CENTRALIZATION ORGANIZATIONS LOCAL GOVERNMENT INTERNATIONAL DEVELOPMENT PUBLIC FINANCE EXPENDITURE MANAGEMENT GOVERNMENT TRANSPARENCY GOVERNMENT ACTION DEMOCRATIZATION INDICATORS SERVICE DELIVERY EXPENDITURE FISCAL INITIATIVES INTEGRITY ACCOUNTABILITY PROCUREMENT TRANSPARENCY PUBLIC EXPENDITURE POLICE FINANCIAL CRISIS PARTICIPATION BANK CORRUPT OFFICIALS CENTRAL GOVERNMENT ANTI-CORRUPTION PUBLIC EXPENDITURES REGULATION STATE BUDGET POLICY SOCIAL WELFARE CITIZENS MEDIA CONSTITUTION BUDGET HEARINGS ADMINISTRATION REVENUE COLLECTION GOVERNANCE JUSTICE PUBLIC RESOURCES PUBLIC AGENCIES PUBLIC MANAGEMENT STATE GOVERNMENT AGENCIES FREEDOM OF INFORMATION SECURITY REGIONS COMPLAINTS PUBLIC SECTOR PERFORMANCE PUBLIC EXPENDITURE MANAGEMENT ORGANIZATION MINISTRY OF FINANCE FISCAL MANAGEMENT FINANCIAL INFORMATION POVERTY PUBLIC ADMINISTRATION DIGITAL GOVERNANCE ADMINISTRATIVE PROCESSES JUDICIARY DECENTRALIZATION COMPLAINT REHABILITATION FISCAL TRANSPARENCY LAW GOVERNMENT DATA STATE FINANCE LEADERSHIP COMMUNITY AUDIT NEPOTISM TECHNOLOGIES PUBLIC SERVICE GOVERNMENTS PROCUREMENT POLICY SERVICE DISTRICTS POVERTY ALLEVIATION ADJUDICATION GOVERNMENT INTERVENTION PUBLIC SERVICE DELIVERY
Online Access:	http://documents.worldbank.org/curated/en/733741467986258900/Public-service-delivery-in-the-era-of-digital-governance-case-studies-from-Indonesia http://hdl.handle.net/10986/25492

Internet

http://documents.worldbank.org/curated/en/733741467986258900/Public-service-delivery-in-the-era-of-digital-governance-case-studies-from-Indonesia
http://hdl.handle.net/10986/25492

Public Service Delivery in the Era of Digital Governance : Case Studies from Indonesia

Internet

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