Feedback Matters : Evidence from Agricultural Services
Feedback tools have become ubiquitous in the service industry and social development programs alike. This study designed a field experiment to test whether eliciting feedback can empower users and increase demand for a service. The study randomly a...
| Main Authors: | , |
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| Format: | Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2016
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2016/07/26600678/feedback-matters-evidence-agricultural-services http://hdl.handle.net/10986/24849 |