Mobile Usage at the Base of the Pyramid in South Africa

Mobile phones are the primary means of accessing information or communicating for those who live at the base of the pyramid (BoP). It is likely that the mobile phone will therefore also be the preferred medium to provide value-added services to tho...

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Bibliographic Details
Main Author: World Bank
Format: Working Paper
Language:English
en_US
Published: Washington, DC 2014
Subjects:
API
ICT
ID
IP
PC
WEB
Online Access:http://documents.worldbank.org/curated/en/2012/12/18807105/mobile-usage-base-pyramid-south-africa
http://hdl.handle.net/10986/17629
id okr-10986-17629
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO SERVICES
ACCESS TO TECHNOLOGY
ACCESS TO THE INTERNET
ADSL
ADVERTISEMENTS
ADVERTISING
AFFORDABLE ACCESS
ANIMATIONS
ANNUAL REPORT
API
APPLIANCES
APPLICATION PROGRAMMING
APPLICATION PROGRAMMING INTERFACE
ARRANGEMENTS
BACKBONE
BANDWIDTH
BASIC
BROADBAND
BROADCASTING
BROWSER
BROWSING
BUSINESS ACTIVITIES
BUSINESS MODEL
BUSINESS MODELS
BUSINESS PARTNERS
BUSINESS PLANNING
BUSINESS PURPOSES
BUSINESSES
CELL PHONES
CHAT ROOMS
CITIES
CLASSIFICATION
COLLABORATION
COMMUNICATION PATTERNS
COMMUNITIES
COMPETITIVE MARKETS
COMPETITIVENESS
COMPUTER ACCESS
COMPUTER USAGE
COMPUTER USE
COMPUTER USER
COMPUTER USERS
COMPUTERS
CONFIGURATIONS
CONNECTIVITY
CONTENTS
CREDIT CARD
CREDIT CARDS
DATA NETWORK
DATA RATE
DATA SERVICES
DATUM
DESCRIPTION
DEVICES
DISTANCE LEARNING
DISTRIBUTION CHANNELS
DOCUMENTS
E-MAIL
E-SERVICES
E-STRATEGY
EBOOKS
ECONOMIC DEVELOPMENT
ELECTRICITY
ELECTRIFICATION
ELECTRONIC COMMUNICATIONS
EMAIL ADDRESS
EMAIL ADDRESSES
EMAILS
END USERS
END-USERS
ENTERTAINMENT
ENTRY
FIBRE OPTICS
FINANCIAL SERVICES
FINANCIAL SYSTEM
FINANCIAL TRANSACTIONS
FOCUS GROUP
FOCUS GROUPS
GOVERNMENT ORGANIZATIONS
GOVERNMENT SERVICES
HARDWARE
HIGH-SPEED
ICT
ID
INDICES
INFORMATION COMMUNICATIONS
INFORMATION COMMUNICATIONS TECHNOLOGY
INFORMATION SOCIETY
INNOVATION
INNOVATION PROGRAM
INNOVATIONS
INSTANT MESSAGING
INTERFACE
INTERFACES
INTERNATIONAL TELECOMMUNICATIONS
INTERNET ACCESS
INTERNET CONNECTIVITY
INTERNET SERVICE PROVIDERS
INTERNET SERVICES
INTERNET USE
IP
ISPS
KNOW HOW
KNOWLEDGE ECONOMY
LEGAL FRAMEWORK
LIBRARIES
LICENSE
LICENSES
LICENSING
LITERACY
LOGIC
MARKET SEGMENT
MARKET SHARE
MARKETING
MEDIA
MOBILE ACCESS
MOBILE APPLICATION
MOBILE APPLICATIONS
MOBILE DEVICE
MOBILE NETWORK
MOBILE NETWORKS
MOBILE PHONE
MOBILE PHONES
MOBILE SERVICE
MOBILE SERVICES
MOBILE TELEPHONE
MOBILE USERS
NETWORK SERVICES
NETWORKING
NETWORKS
NICHE MARKET
OBJECTS
OPEN ACCESS
OPEN-SOURCE OPERATING SYSTEM
OPERATING SYSTEM
OPERATING SYSTEMS
ORDERING
PAYMENT SYSTEM
PAYMENT SYSTEMS
PC
PERSONAL INFORMATION
POLITICAL ENGAGEMENT
PRIVATE SECTOR
PRIVATE SECTOR INVESTMENT
PRODUCT DEVELOPMENT
PROGRAMS
PROTOCOL
PROTOTYPE
PUBLIC ACCESS
PUBLIC ACCESS POINT
PUBLIC ACCESS POINTS
QUALITY OF SERVICE
QUERIES
RADIO
READING
REAL TIME
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
REGULATORY RECOMMENDATIONS
REPOSITORY
RESULT
RESULTS
RETAIL PRICES
REVENUE MODELS
SERVER
SERVICE PROVIDER
SERVICE PROVIDERS
SERVICES TO CITIZENS
SMART PHONE
SMART PHONES
SOCIAL DEVELOPMENT
SOFTWARE COMPONENTS
SPREADSHEETS
TARGETS
TECHNICAL ASPECTS
TELECOMMUNICATIONS
TELECOMMUNICATIONS MARKETS
TELECOMMUNICATIONS PROVIDER
TELEPHONE
TELEPHONE MARKETS
TEXT
TRANSACTION
TRANSLATION
USER
USERS
USES
VALUE CHAIN
VENDOR
VIDEO
VIDEO GAME
VIDEOS
WEB
WEBSITE
WIRELESS
WIRELESS COMMUNICATIONS
WORLD TRADE
spellingShingle ACCESS TO SERVICES
ACCESS TO TECHNOLOGY
ACCESS TO THE INTERNET
ADSL
ADVERTISEMENTS
ADVERTISING
AFFORDABLE ACCESS
ANIMATIONS
ANNUAL REPORT
API
APPLIANCES
APPLICATION PROGRAMMING
APPLICATION PROGRAMMING INTERFACE
ARRANGEMENTS
BACKBONE
BANDWIDTH
BASIC
BROADBAND
BROADCASTING
BROWSER
BROWSING
BUSINESS ACTIVITIES
BUSINESS MODEL
BUSINESS MODELS
BUSINESS PARTNERS
BUSINESS PLANNING
BUSINESS PURPOSES
BUSINESSES
CELL PHONES
CHAT ROOMS
CITIES
CLASSIFICATION
COLLABORATION
COMMUNICATION PATTERNS
COMMUNITIES
COMPETITIVE MARKETS
COMPETITIVENESS
COMPUTER ACCESS
COMPUTER USAGE
COMPUTER USE
COMPUTER USER
COMPUTER USERS
COMPUTERS
CONFIGURATIONS
CONNECTIVITY
CONTENTS
CREDIT CARD
CREDIT CARDS
DATA NETWORK
DATA RATE
DATA SERVICES
DATUM
DESCRIPTION
DEVICES
DISTANCE LEARNING
DISTRIBUTION CHANNELS
DOCUMENTS
E-MAIL
E-SERVICES
E-STRATEGY
EBOOKS
ECONOMIC DEVELOPMENT
ELECTRICITY
ELECTRIFICATION
ELECTRONIC COMMUNICATIONS
EMAIL ADDRESS
EMAIL ADDRESSES
EMAILS
END USERS
END-USERS
ENTERTAINMENT
ENTRY
FIBRE OPTICS
FINANCIAL SERVICES
FINANCIAL SYSTEM
FINANCIAL TRANSACTIONS
FOCUS GROUP
FOCUS GROUPS
GOVERNMENT ORGANIZATIONS
GOVERNMENT SERVICES
HARDWARE
HIGH-SPEED
ICT
ID
INDICES
INFORMATION COMMUNICATIONS
INFORMATION COMMUNICATIONS TECHNOLOGY
INFORMATION SOCIETY
INNOVATION
INNOVATION PROGRAM
INNOVATIONS
INSTANT MESSAGING
INTERFACE
INTERFACES
INTERNATIONAL TELECOMMUNICATIONS
INTERNET ACCESS
INTERNET CONNECTIVITY
INTERNET SERVICE PROVIDERS
INTERNET SERVICES
INTERNET USE
IP
ISPS
KNOW HOW
KNOWLEDGE ECONOMY
LEGAL FRAMEWORK
LIBRARIES
LICENSE
LICENSES
LICENSING
LITERACY
LOGIC
MARKET SEGMENT
MARKET SHARE
MARKETING
MEDIA
MOBILE ACCESS
MOBILE APPLICATION
MOBILE APPLICATIONS
MOBILE DEVICE
MOBILE NETWORK
MOBILE NETWORKS
MOBILE PHONE
MOBILE PHONES
MOBILE SERVICE
MOBILE SERVICES
MOBILE TELEPHONE
MOBILE USERS
NETWORK SERVICES
NETWORKING
NETWORKS
NICHE MARKET
OBJECTS
OPEN ACCESS
OPEN-SOURCE OPERATING SYSTEM
OPERATING SYSTEM
OPERATING SYSTEMS
ORDERING
PAYMENT SYSTEM
PAYMENT SYSTEMS
PC
PERSONAL INFORMATION
POLITICAL ENGAGEMENT
PRIVATE SECTOR
PRIVATE SECTOR INVESTMENT
PRODUCT DEVELOPMENT
PROGRAMS
PROTOCOL
PROTOTYPE
PUBLIC ACCESS
PUBLIC ACCESS POINT
PUBLIC ACCESS POINTS
QUALITY OF SERVICE
QUERIES
RADIO
READING
REAL TIME
REGULATORY ENVIRONMENT
REGULATORY FRAMEWORK
REGULATORY RECOMMENDATIONS
REPOSITORY
RESULT
RESULTS
RETAIL PRICES
REVENUE MODELS
SERVER
SERVICE PROVIDER
SERVICE PROVIDERS
SERVICES TO CITIZENS
SMART PHONE
SMART PHONES
SOCIAL DEVELOPMENT
SOFTWARE COMPONENTS
SPREADSHEETS
TARGETS
TECHNICAL ASPECTS
TELECOMMUNICATIONS
TELECOMMUNICATIONS MARKETS
TELECOMMUNICATIONS PROVIDER
TELEPHONE
TELEPHONE MARKETS
TEXT
TRANSACTION
TRANSLATION
USER
USERS
USES
VALUE CHAIN
VENDOR
VIDEO
VIDEO GAME
VIDEOS
WEB
WEBSITE
WIRELESS
WIRELESS COMMUNICATIONS
WORLD TRADE
World Bank
Mobile Usage at the Base of the Pyramid in South Africa
geographic_facet Africa
South Africa
description Mobile phones are the primary means of accessing information or communicating for those who live at the base of the pyramid (BoP). It is likely that the mobile phone will therefore also be the preferred medium to provide value-added services to those at the BoP, whether they are private users or informal businesses, for the foreseeable future. Although the prepaid mobile model has brought voice and text services to this group, sustainable, replicable models for enhanced services, products and applications are far more limited. The purpose of the study is to investigate the demand for mobile applications, services and products, with a view to increasing economic opportunities and improving well-being for users at the BoP. The key objectives of the study are the following: i) to increase understanding of the actual usage of mobile services, products and applications at the BoP, and to understand their potential for economic and social empowerment; ii) to identify scalable examples of services, products and applications at the concept, prototype, or early product-development stages; iii) to develop tools and instruments to map viable operation models and objects of various segments of the BoP markets and to identify user needs; and iv) to formulate recommendations for business planning and policy development that can support this potential.
format Publications & Research :: Working Paper
author World Bank
author_facet World Bank
author_sort World Bank
title Mobile Usage at the Base of the Pyramid in South Africa
title_short Mobile Usage at the Base of the Pyramid in South Africa
title_full Mobile Usage at the Base of the Pyramid in South Africa
title_fullStr Mobile Usage at the Base of the Pyramid in South Africa
title_full_unstemmed Mobile Usage at the Base of the Pyramid in South Africa
title_sort mobile usage at the base of the pyramid in south africa
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2012/12/18807105/mobile-usage-base-pyramid-south-africa
http://hdl.handle.net/10986/17629
_version_ 1764437996530040832
spelling okr-10986-176292021-04-23T14:03:39Z Mobile Usage at the Base of the Pyramid in South Africa World Bank ACCESS TO SERVICES ACCESS TO TECHNOLOGY ACCESS TO THE INTERNET ADSL ADVERTISEMENTS ADVERTISING AFFORDABLE ACCESS ANIMATIONS ANNUAL REPORT API APPLIANCES APPLICATION PROGRAMMING APPLICATION PROGRAMMING INTERFACE ARRANGEMENTS BACKBONE BANDWIDTH BASIC BROADBAND BROADCASTING BROWSER BROWSING BUSINESS ACTIVITIES BUSINESS MODEL BUSINESS MODELS BUSINESS PARTNERS BUSINESS PLANNING BUSINESS PURPOSES BUSINESSES CELL PHONES CHAT ROOMS CITIES CLASSIFICATION COLLABORATION COMMUNICATION PATTERNS COMMUNITIES COMPETITIVE MARKETS COMPETITIVENESS COMPUTER ACCESS COMPUTER USAGE COMPUTER USE COMPUTER USER COMPUTER USERS COMPUTERS CONFIGURATIONS CONNECTIVITY CONTENTS CREDIT CARD CREDIT CARDS DATA NETWORK DATA RATE DATA SERVICES DATUM DESCRIPTION DEVICES DISTANCE LEARNING DISTRIBUTION CHANNELS DOCUMENTS E-MAIL E-SERVICES E-STRATEGY EBOOKS ECONOMIC DEVELOPMENT ELECTRICITY ELECTRIFICATION ELECTRONIC COMMUNICATIONS EMAIL ADDRESS EMAIL ADDRESSES EMAILS END USERS END-USERS ENTERTAINMENT ENTRY FIBRE OPTICS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL TRANSACTIONS FOCUS GROUP FOCUS GROUPS GOVERNMENT ORGANIZATIONS GOVERNMENT SERVICES HARDWARE HIGH-SPEED ICT ID INDICES INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION SOCIETY INNOVATION INNOVATION PROGRAM INNOVATIONS INSTANT MESSAGING INTERFACE INTERFACES INTERNATIONAL TELECOMMUNICATIONS INTERNET ACCESS INTERNET CONNECTIVITY INTERNET SERVICE PROVIDERS INTERNET SERVICES INTERNET USE IP ISPS KNOW HOW KNOWLEDGE ECONOMY LEGAL FRAMEWORK LIBRARIES LICENSE LICENSES LICENSING LITERACY LOGIC MARKET SEGMENT MARKET SHARE MARKETING MEDIA MOBILE ACCESS MOBILE APPLICATION MOBILE APPLICATIONS MOBILE DEVICE MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE SERVICE MOBILE SERVICES MOBILE TELEPHONE MOBILE USERS NETWORK SERVICES NETWORKING NETWORKS NICHE MARKET OBJECTS OPEN ACCESS OPEN-SOURCE OPERATING SYSTEM OPERATING SYSTEM OPERATING SYSTEMS ORDERING PAYMENT SYSTEM PAYMENT SYSTEMS PC PERSONAL INFORMATION POLITICAL ENGAGEMENT PRIVATE SECTOR PRIVATE SECTOR INVESTMENT PRODUCT DEVELOPMENT PROGRAMS PROTOCOL PROTOTYPE PUBLIC ACCESS PUBLIC ACCESS POINT PUBLIC ACCESS POINTS QUALITY OF SERVICE QUERIES RADIO READING REAL TIME REGULATORY ENVIRONMENT REGULATORY FRAMEWORK REGULATORY RECOMMENDATIONS REPOSITORY RESULT RESULTS RETAIL PRICES REVENUE MODELS SERVER SERVICE PROVIDER SERVICE PROVIDERS SERVICES TO CITIZENS SMART PHONE SMART PHONES SOCIAL DEVELOPMENT SOFTWARE COMPONENTS SPREADSHEETS TARGETS TECHNICAL ASPECTS TELECOMMUNICATIONS TELECOMMUNICATIONS MARKETS TELECOMMUNICATIONS PROVIDER TELEPHONE TELEPHONE MARKETS TEXT TRANSACTION TRANSLATION USER USERS USES VALUE CHAIN VENDOR VIDEO VIDEO GAME VIDEOS WEB WEBSITE WIRELESS WIRELESS COMMUNICATIONS WORLD TRADE Mobile phones are the primary means of accessing information or communicating for those who live at the base of the pyramid (BoP). It is likely that the mobile phone will therefore also be the preferred medium to provide value-added services to those at the BoP, whether they are private users or informal businesses, for the foreseeable future. Although the prepaid mobile model has brought voice and text services to this group, sustainable, replicable models for enhanced services, products and applications are far more limited. The purpose of the study is to investigate the demand for mobile applications, services and products, with a view to increasing economic opportunities and improving well-being for users at the BoP. The key objectives of the study are the following: i) to increase understanding of the actual usage of mobile services, products and applications at the BoP, and to understand their potential for economic and social empowerment; ii) to identify scalable examples of services, products and applications at the concept, prototype, or early product-development stages; iii) to develop tools and instruments to map viable operation models and objects of various segments of the BoP markets and to identify user needs; and iv) to formulate recommendations for business planning and policy development that can support this potential. 2014-04-07T18:34:52Z 2014-04-07T18:34:52Z 2012-12 http://documents.worldbank.org/curated/en/2012/12/18807105/mobile-usage-base-pyramid-south-africa http://hdl.handle.net/10986/17629 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Working Paper Publications & Research Africa South Africa