The impact of negative e-WOM on consumers’ purchase intention: The Malaysian context
The impact of negative eWOM about certain products on consumers is remarkable. This research is aiming to answer the impact of negative eWOM whether negative eWOM has any specific motives and how it effects over consumers’ purchase intention. A quantitative approach will be employed while questio...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/78055/ http://irep.iium.edu.my/78055/18/78055%20%20%20%20%20%20The%20Impact%20of%20Negative%20e-WOM%20%20abstract.pdf http://irep.iium.edu.my/78055/16/78055%20proceeding.pdf |