Service quality and customer satisfaction in relationship in casual western dining restaurants in Malaysia
Many urban Malaysians are attracted to the moderately-priced food that is usually served in a casual atmosphere. Its popularity has given rise to its potential business in the foodservice industry. The sudden increase in the number of Casual Western Dining Restaurants (CWDR), however, creates a stif...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
APF 2019
2019
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/74439/ http://irep.iium.edu.my/74439/ http://irep.iium.edu.my/74439/1/APF%202019%20%28MAZNI%20SAAD%20only%29.pdf |