Institutionalization of performance management system in a Malaysian local government from the perspective of new institutional sociology
The purpose of this paper is to examine the process of institutionalizing and implementing Key Performance Indicators (KPIs) in a Malaysian local government (LG). New Institutional Sociology (NIS) is used to understand the various institutional pressures faced by the organization during the develo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Indonesia
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/72897/ http://irep.iium.edu.my/72897/ http://irep.iium.edu.my/72897/ http://irep.iium.edu.my/72897/1/1037-4261-1-PB.pdf |