Quality management practices and sustainable performance: examining the role of soft TQM as mediator

Quality management practices and sustainable performance: examining the role of soft TQM as mediator

Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS I...

Full description

Bibliographic Details
Main Authors: Khalili, Amjad, Ismail, Md Yusof, Karim, A.N. Mustafizul, Che Daud, Mohd Radzi
Format: Article
Language:English
English
Published: Inderscience Enterprises Ltd. 2019
Subjects:
TS Manufactures
Online Access:http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf
http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf
id iium-72386
recordtype eprints
spelling iium-723862019-07-12T01:13:28Z http://irep.iium.edu.my/72386/ Quality management practices and sustainable performance: examining the role of soft TQM as mediator Khalili, Amjad Ismail, Md Yusof Karim, A.N. Mustafizul Che Daud, Mohd Radzi TS Manufactures Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS ISO9001:2015 and sustainable performance (SP). Using 329 primary data collected from Malaysian numerous industries, this paper aims to develop a conceptual model that links the three practices namely QMS, STQM and SP in one integrated model and to examine the mediating structure of soft TQM (STQM) aspects through techniques exploited from structural equation modelling (SEM). Findings from AMOS program show that bootstrapping technique supported that STQM is treated as mediator construct. Full mediation is detected in this paper which reflects the importance of practising STQM aspects for Malaysian manufacturers. The main contribution of this paper is through introducing bootstrapping for mediating estimation and focusing on all measured industrial sectors that Malaysia needs to be an industrialised nation in the coming few years. Inderscience Enterprises Ltd. 2019 Article PeerReviewed application/pdf en http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf application/pdf en http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf Khalili, Amjad and Ismail, Md Yusof and Karim, A.N. Mustafizul and Che Daud, Mohd Radzi (2019) Quality management practices and sustainable performance: examining the role of soft TQM as mediator. International Journal of Industrial and Systems Engineering, 31 (2). pp. 250-277. ISSN 1748-5037 E-ISSN 1748-5045 https://www.inderscienceonline.com/doi/pdf/10.1504/IJISE.2019.097739 10.1504/IJISE.2019.097739
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
English
topic TS Manufactures
spellingShingle TS Manufactures
Khalili, Amjad
Ismail, Md Yusof
Karim, A.N. Mustafizul
Che Daud, Mohd Radzi
Quality management practices and sustainable performance: examining the role of soft TQM as mediator
description Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS ISO9001:2015 and sustainable performance (SP). Using 329 primary data collected from Malaysian numerous industries, this paper aims to develop a conceptual model that links the three practices namely QMS, STQM and SP in one integrated model and to examine the mediating structure of soft TQM (STQM) aspects through techniques exploited from structural equation modelling (SEM). Findings from AMOS program show that bootstrapping technique supported that STQM is treated as mediator construct. Full mediation is detected in this paper which reflects the importance of practising STQM aspects for Malaysian manufacturers. The main contribution of this paper is through introducing bootstrapping for mediating estimation and focusing on all measured industrial sectors that Malaysia needs to be an industrialised nation in the coming few years.
format Article
author Khalili, Amjad
Ismail, Md Yusof
Karim, A.N. Mustafizul
Che Daud, Mohd Radzi
author_facet Khalili, Amjad
Ismail, Md Yusof
Karim, A.N. Mustafizul
Che Daud, Mohd Radzi
author_sort Khalili, Amjad
title Quality management practices and sustainable performance: examining the role of soft TQM as mediator
title_short Quality management practices and sustainable performance: examining the role of soft TQM as mediator
title_full Quality management practices and sustainable performance: examining the role of soft TQM as mediator
title_fullStr Quality management practices and sustainable performance: examining the role of soft TQM as mediator
title_full_unstemmed Quality management practices and sustainable performance: examining the role of soft TQM as mediator
title_sort quality management practices and sustainable performance: examining the role of soft tqm as mediator
publisher Inderscience Enterprises Ltd.
publishDate 2019
url http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/
http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf
http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf
first_indexed 2023-09-18T21:42:34Z
last_indexed 2023-09-18T21:42:34Z
_version_ 1777413237605662720

Similar Items