Quality management practices and sustainable performance: examining the role of soft TQM as mediator
Malaysian managers are trying to implement quality management (QM) practices in their industries to be competitive. However, few empirical studies are conducted in the developing economy of Malaysia to examine the role of TQM soft dimension (STQM) as possible mediator in the relationship among QMS I...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Inderscience Enterprises Ltd.
2019
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/72386/ http://irep.iium.edu.my/72386/ http://irep.iium.edu.my/72386/ http://irep.iium.edu.my/72386/13/72386_Quality%20management%20practices%20and%20sustainable.pdf http://irep.iium.edu.my/72386/2/72386_Quality%20management%20practices_SCOPUS.pdf |