Factors affecting value co-creation effectiveness in digital library service quality
Academic libraries just like other contemporary organisations are increasingly depending on the Value Co-creation Business Strategy as the main locus of service creation and service delivery since it offers an effective Model for re-organization to reduce costs, optimizing resource usage and for en...
| Main Authors: | , |
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| Format: | Book |
| Language: | English English |
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IIUM Press
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/69772/ http://irep.iium.edu.my/69772/1/ISBN%20978-967-418-679-1%20Book%20Cover%20IIUM%20Press.pdf http://irep.iium.edu.my/69772/2/Factors%20Affecting%20Value%20Co-Creation%20Effectiveness%20in%20Digital%20Library%20Service%20Quality.pdf |