Ombudsmen needed in varsities
The complaint handling policy in the education sector for students is contained in the code of practice for programme accreditation, which, in paragraph 4.4.1, states: “There must be a mechanism for students to air grievances and make appeals relating to student support services.” The complaint h...
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Format: | Article |
Language: | English |
Published: |
New Straits Times Press (M) Bhd.
2018
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Online Access: | http://irep.iium.edu.my/66398/ http://irep.iium.edu.my/66398/ http://irep.iium.edu.my/66398/1/ombudsmen-needed-varsities |