Evaluation of user experience on customer services mobile application

The User Experience factor is an important facet of today’s mobile application interface design. The functionalities, contents and services provided by the application will affect the experience of users who use these mobile applications. This paper intends to discuss the evaluation process of mobil...

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Bibliographic Details
Main Authors: Yue Hock, Sim, Omar, Ridha, Mahmud, Murni
Format: Conference or Workshop Item
Language:English
Published: Universiti Tenaga Nasional 2017
Subjects:
Online Access:http://irep.iium.edu.my/62671/
http://irep.iium.edu.my/62671/1/Natgrad%202017%20Uniten%20Sim%20Murni.pdf