Performance Management System (PMS) in a Malaysian local government: a New Institutional Sociology (NIS) perspective
Key Performance Indicators, also known as KPI, help an organization to define and measure progress toward organizational goals. It is one of examples of private sector practice developed and implemented in public sector organizations to improve the performance of public services. The system is suppo...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/59163/ http://irep.iium.edu.my/59163/ http://irep.iium.edu.my/59163/1/GAOC%20July%202012%20IREP.pdf |